Privacy Policy
How we collect, use, and protect your personal information
Last updated: August 2024
Introduction
Bold Birch ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bold-birch.com or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Complete enquiry forms on our website
- Register for our courses
- Subscribe to our communications
- Contact us via email
This information may include your name, email address, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and requests
- Process course registrations and payments
- Send administrative information about your enrolment
- Improve our website and services
- Send promotional communications (only with your consent)
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: Where you have given us explicit consent
- Contract: Where processing is necessary to fulfil a contract with you
- Legitimate interests: Where processing is necessary for our legitimate business interests
- Legal obligation: Where we must process data to comply with the law
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (subject to confidentiality agreements)
- Legal authorities when required by law
- Professional advisers in connection with legal proceedings
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Course records are typically retained for seven years following course completion.
Your Rights
Under applicable data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to certain conditions)
- Object to processing of your data
- Request restriction of processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
Children's Privacy
For participants under 18, we require parental or guardian consent before collecting personal information. Parents and guardians may review their child's information or request its deletion by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Bold Birch
47 Colmore Row
Birmingham B3 2BS
United Kingdom
Email: [email protected]